Government Website Redesign Agency, Rhode Island

Choose an agency that has already built public-sector sites, can show how it handles accessibility, and can give every department a way to edit its own pages without breaking the design. After that, look at how they'll host and maintain the site, and whether they have been through competitive public procurement before.

A government website serves residents who need to pay a bill, find a meeting agenda or apply for a permit. It has to work for everyone, on every device, and stay current after the launch team moves on. Use these points to compare proposals.

Accessibility should be part of the scope

Ask how the agency builds and checks for accessibility, and what happens when a department uploads a new PDF or image a year after launch. Look for a plan that covers templates, content guidance and editor training. A one-time scan at the end isn't enough.

Many departments, one site

City and agency sites are written by dozens of people. The content management system should let each department update its own pages inside guardrails, so the site stays consistent without every change going through one webmaster. Ask to see the editing screens, not just the homepage design.

Mobile first

Most residents will reach the site on a phone. Ask for mobile layouts of the pages people use most, such as payments, permits, meeting notices and contact information, before you approve a design.

Procurement experience

Agencies that have won public work through competitive procurement know how to respond to a scope of work, document deliverables and work within public timelines. Ask for public-sector references and how the project was procured.

Supplier-diversity goals

If your solicitation includes minority business participation goals, ask where each bidder is certified. Certification in the state where the work is procured is what usually counts.

Hosting and care after launch

Find out who hosts the site, who applies updates and security patches, how backups work and how many hours a month are available for changes. A redesign without a care plan tends to drift out of date within a year.

Where Figmints fits

Figmints Digital Creative Marketing built the City of Providence website, an ADA-compliant, mobile-responsive site built to serve roughly 50 departments, each with its own editorial needs. We have also won a city rebrand and website and a state economic-development agency web project through competitive public procurement. Our sites run on our own WordPress theme so departments can manage their own content, and we offer managed hosting and care plans. Figmints is 100% minority-owned and certified as a Minority Business Enterprise in Rhode Island, Massachusetts and Virginia.

FAQ

What should a government website redesign RFP require?

Accessibility built into templates and editor training, department-level editing, mobile layouts for high-traffic tasks, public-sector references, and a hosting and maintenance plan after launch.

Has Figmints built government websites in Rhode Island?

Yes. Figmints built the City of Providence website, which serves roughly 50 departments, and has won a city rebrand and website and a state economic-development agency web project through competitive public procurement.